Is MyAppAware legitimate?

We reward you up to $2 for signing up an account with us, we will send it to your PayPal account instantly after you complete your first review and action. We also have free apps for you to review and act on, in fact, we highly recommend you to review and act on one of our free apps to check out how our service works and receive your sign up bonus, this will prove to you we are providing a legitimate service.

What do I need before I can use MyAppAware?

Before you sign up with MyAppAware, make sure you have an iTunes nickname and a paypal account. MyAppAware checks with App Store if there is a review under your nickname and credit back your purchase cost and bonus to your paypal account.

We highly recommend you have Twitter and Facebook account (not compulsory) as some of the actions will need you to follow developers' Twitter and become their fan on Facebook.

How do I review an app?

Sign up with MyAppAware, choose an app from our repository, download it from App Store, play with the app, write a review from your iPhone or iTunes, it can take up to 24 hours for your review to be published in App Store, MyAppAware checks with App Store regularly, once you review is published, we will reward you $2.00.

How much bonus can I earn per review/action?

For each app you reviewed, your could earn from $1.00 to $2.00 bonus plus full reimbursement of the App Cost. We offer bonus for all apps in our repository and we are pleased to say that we offer the highest bonus in the app reviewing market.

What is review cycle?

Review cycle is determined by whether your bonus accumulated exceeds the payout limit. Current payout limit is $5, if your bonus exceeds this amount, this means you have completed a review cycle.

When can I change my payment plan?

Payment plan can only be changed when a review cycle is completed.

How can I claim my money back?

Go to Payment Tab, if you are with basic payment plan, you can claim your purchase cost back at any time. Bonus will be paid out once you complete a review cycle. If you are with combined payment plan, we will credit back your reimbursement and bonus when you complete a review cycle.

Is there a time limit for writing reviews after downloading the app?

36 hours, if you fail to write a review within this period, the app will be took back into our repository and you may lose your money. We have to have this rule in place as we don't want people holding the app for weeks and preventing others who really enjoy reviewing apps. Please also be aware that, after you submit a review, App Store may take up to 12 hours to get your review published.

I can't claim my money back. What might be wrong?

There might be several causes for this. (1). There is a typo in your iTunes nickname registered with MyAppAware. (2). The country you set while setting up your account isn't the actual country you are posting your review. (3). You rated the app but haven't written a review. (4). Your review wasn't published on App Store within 36 hours you downloaded the app. If you encounter any problems that prevents you from claiming your money back, or if you want to update your iTunes nickname or country please contact us by using the contact form in this page or email us at support@myappaware.com

Do I need an iPhone to use MyAppAware?

As long as you can download an app from App Store and write a review, you are fine. You don't need to have an iPhone. iPod or iPad will do too.

Where can I find my iTunes nickname?

How can I write a review from iTunes?

How can I write a review from my iPhone?

Is MyAppAware legitimate?

We have many developers that looks for honest reviews and would like to build longer-term relationship with iPhone users, we also have many iPhone users that loves iPhone apps and wants to get high quality paid apps for free. Supply and Demand, we developed MyAppAware to make it happen.

As our reviewers are genuine iPhone users, and the only requirement we ask from them is their honest review and action, we are not paying them to write fake reviews and manipulate App Store ranking system, instead, we encourage them to write a quality review that will help you as well as other iPhone users.

How can MyAppAware benefit me?

After your campaign is setup and active, our iPhone reviewers will start to download your app and write reviews in App Store. After a review is published, our reviewers will take further actions on your app by answering a specific question about your app or follow your Twitter or become your fan on Facebook.

Our service aims to let your get honest reviews and gain exposure in App Store, and help you build longer-term relationship with genuine iPhone users and grow your own community for your app and company.

Can I specify positive reviews only and not negative reviews?

No, we encourage our reviewer to write honest review, it can be positive as well as negative, the purpose of MyAppAware is to let reviewers review your app to help you improve your app and help others to understand your app better, we certainly do not want our reviewers to cheat.

What actions can I ask reviewers to do?

Apart from receiving user reviews in App Store, you can also specify actions for reviewers to complete. While setting up your campaign, you can define actions as (1). ask a question about your app and/or (2). ask reviewer to follow your Twitter and/or (3). ask reviewer to LIKE your Facebook Fan Page. Each reviewer is guaranteed to write the review in App Store and complete at least one action, (they will be more than likely to complete more actions though). For example, if you purchase a 30-review campaign, you will get 30 reviews in App Store plus you will get either 30 followers in Twitter or 30 fans on Facebook or 30 answers to your question or the combination of the three(Twitter follower + Facebook fan + answer).

Do you have any kind of promotion mechanism for my app?

Sure, we do. We offer bonus(up to $2) for every app in our repository, reviewer are more than happy to write a review and take actions - paid app for free plus bonus, why not? We have tool for reviewers to recommend your app through email, twitter, facebook to their friends. We send notification email to all our reviewers when your app is added to repository, we automatically generate a MyAppAware page for your app, you will get opportunity to be listed on reviewers' dashboard page as well.

How much does it cost per review/action?

For each review/action, with basic plan, we charge at $1 reviewer bonus + $1 service fee + App Cost; with advance plan, we charge at $1 reviewer bonus + $2 service fee + App Cost; (If your app is a free app, no App Cost is required).

For example, if your app costs $0.99, and you'd like to purchase 20 reviews/actions with basic plan. The total cost will be [($1(reviewer bonus) + $1(service fee) + $0.99(app cost)) * 20 = $59.8], and please be aware as our reviewers will purchase your app before reviewing and acting on it. You will get [70% * $0.99 * 20 = $13.86] back from Apple.

The difference between basic plan and advance plan is that, with basic plan, we will list you app in our repository, reviewers can browse and download you app; with advance plan, apart from listing you app in the repository, we also list your app on reviewer's dashboard, your app will be immediately visible to the reviewer after they login, and we also give reviewers more bonus for reviewing you app. This makes them choose to review your app before reviewing other's app. With advance plan, you can also spread reviews over a period of time, you can even control how many reviews to be published per day, you will need to drop our support team an email, our support staff will release review ticket to our reviewers gradually in order to achieve this.

Which App Stores do you support?

Currently, we support App Stores in United States and United Kingdom. We will work hard to support more countries in near future.

How long do the review take?

As we have many reviewers who visits our site daily, reviews can be written pretty quickly, e.g. 20 reviews normally just takes 1 day to be delivered.

How do I find my App's URL?

Find you app in iTunes software, right-click on the icon, select Copy Link.

What is user testing?

No apps can succeed without efficient user testing, however it is very hard to find the right people to test your app and get valuable feedback without costly investment. At MyAppAware, we make your life easier, we are providing affordable, high quality user testing service to iPhone developers, no matter you are indie developer, small software studio or large enterprise, our user testing service is right for you.

How does user testing work?

In short, you design the test for your app, we distribute the test to user testing participants, the participants carry out the test and send you valuable feedbacks.

(1). Design the test

To set up a test, please specify the following information:

(a). Device Type

Which device you'd like the test to be carried out on, you may choose iPhone only, iPad only, iPhone or iPad.

(b). Number of Participants(Tests)

Number of participants to be involved, please choose between 5 participants to 20 participants, all participants will perform testing the same test on their own initiative.

(c). App Link in App Store

The app link in App Store, all participants will purchase the app before testing.

(d). Scenario

Tell participants what their mind should be when testing the app.

Some Examples:
Imagine you are choosing an app for your kids for educational purpose.
Imagine you are choosing an app for Christmas.
Imagine you are a casual game player, your favourite game is Angry Bird.
Imagine you want to get an app to help you get organized.
Imagine you want to share a photo with your friend on Facebook.

(e). Tasks

Describe different tasks users need to perform when testing the app. You can specify up to 4 tasks, please bear in mind all tasks should take no longer than 15 minutes to complete. You can include simple yes-no questions with each task to draw participants attention, e.g. is this useful? is this easy to use? etc.

(f). Questions

Ask anything you would like to know about your app. You may ask up to 5 questions, the participants will choose at least 3 out of 5 to answer.

Some Examples:
(1). What was the most frustrating experience when using this app?
(2). What other features would you like to be added in this app?
(3). What's the highest affordable price for this app?
(4). Could you suggest any improvement to this app please?
(5). How would you rate this app on a scale of 1 (worst) to 10 (best)?
(6). If you are going to choose an alternative app in App Store, which one would you choose and why?
By using our user testing design wizard, you could set up your test quickly and efficiently, we have prepared help messages and complete examples to guide you through the testing design stage. Check out some examples here - Shopping List App Example or Sudoku Game Example

(2). Distribute the test

After your test is submitted, it will be distributed to our participants.

(3). Receive feedback

Once participants complete the test, they will have their feedback written down and we will forward these feedbacks to you.

How many tests could I order(i.e. how many participants could be involved in testing my app)?

You could order 5 - 20 tests at one time.

How much does this service cost?

For each test(participant), we charge at $3 participant bonus + $3 service fee + $app price, e.g. If you order 5 tests for a $0.99 app(i.e. 5 participants will perform your test) costs ($3 participant bonus + $3 service fee + $0.99 app price) * 5 = $34.95 (you will get $0.99 * 5 * 70% = $3.46 back from App Store as our participants will purchase your app before testing it)

Could I see an example?

You can check out some examples here - Shopping List App Example or Sudoku Game Example

Who are the participants?

We select our participants very carefully to ensure high quality user testing results to be delivered. We have been providing user reviewing service since August 2011, over the past one year, we have a number of outstanding reviewers who always give high quality, detailed, honest user reviews, we promoted them as our featured VIP reviewers, all user testing participants are pre-selected from our featured VIP reviewers. If you would like more information about the participants, please drop an email to usertesting@myappaware.com

How long will I receive the results?

All our participants are real user, please allow them 1 - 2 days to test your app thoroughly and prepare the testing feedback.

If I want to set a highly customized user test, is this possible?

Yes, please drop an email to usertesting@myappaware.com our user testing specialist will get in touch with you within 1 working day.